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Quality Assurance Specialist in Shipping and Packaging

2 months ago


Allentown, Pennsylvania, United States AlphaGraphics - US207 Full time
Job Overview

The primary responsibility of this role is to ensure that all products produced align with consumer expectations. This involves a thorough examination of jobs to confirm they meet quality standards, followed by an assessment of the final product post-production.

Key Responsibilities:

  • Establish acceptable variation ranges for production jobs and identify failures to meet these standards.
  • Monitor and ensure adherence to all production procedures at each stage.
  • Document inspection results and provide recommendations to mitigate common errors.
  • Oversee quality control for all printing, signage, packaging, and shipment processes.
  • Verify all incoming vendor products, ensuring readiness for delivery or shipment.

Essential Skills:

  • Meticulous attention to detail regarding quality and packaging for outgoing shipments.
  • Strong organizational skills with the ability to multitask effectively.
  • Coordinate with shipping providers to guarantee timely deliveries.
  • Collaborate efficiently with management and sales teams to ensure quality delivery and address escalations.
  • Ability to perform repetitive lifting of heavy boxes.
  • Dependable team player with a strong work ethic.
  • Proficient written and verbal communication skills.
  • Excellent problem-solving and analytical capabilities.
  • Basic computer and mathematical skills for calibration and measurement tasks.
  • Familiarity with measuring tools such as scales and tape measures.
  • Comprehensive understanding of company standards and consumer needs.
  • Strong documentation and reporting skills.
  • Ability to work collaboratively within a team environment.
  • Comfortable standing or walking for extended periods.

Cross-training in bindery or other company areas may be required as needed.

Experience Level: Entry Level

Employment Type: Full-time

Knowledge of Print Smith, Shipleap, and Microsoft Office is advantageous.