Surgical Services Coordinator

2 weeks ago

Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time
About the Role

We are seeking a highly skilled and detail-oriented Surgical Services Coordinator to join our team at Penn Medicine. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of high-quality patient care.

Key Responsibilities
  • Assist in maintaining patient/customer focus and supporting the delivery of high-quality care
  • Coordinate patient-related activities, including scheduling, phone calls, messages, authorizations, and billing
  • Oversee the daily schedule and operations of an assigned area or group
  • Serve as the APM/OpTime expert and liaison between staff and managers/physicians
  • Participate in and support select projects to be determined by leadership
Requirements
  • High school diploma or equivalent required; 5+ years of medical office experience or 5 years of customer service experience preferred
  • Related clinical office experience required; prior customer service or insurance verification experience in a healthcare setting preferred
  • A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience
What We Offer

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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