Payroll and HR Solutions Expert
2 weeks ago
We're seeking highly motivated and empathetic individuals to join our Client Support team. If you're passionate about delivering top-notch customer service and have a keen eye for detail, this role may be the perfect fit.
As a Client Support Specialist, you will play a crucial role in building strong relationships with clients, resolving their issues efficiently, and providing expert guidance on various HR modules.
Your Responsibilities Will Include:
- BUILDING RELATIONSHIPS WITH CLIENTS WHILE FULFILLING THEIR REQUESTS.
- HANDLING CLIENT ISSUES FROM START TO FINISH, ENSURING EFFECTIVE COMMUNICATION AND SUCCESSFUL OUTCOMES.
- DEVELOPING YOUR EXPERTISE TO BECOME A GO-TO RESOURCE FOR CLIENTS AND COLLEAGUES.
- ASSISTING CLIENTS WITH PAYROLL PROCESSING, TIME MANAGEMENT, RECRUITING, ONBOARDING, AND OTHER HR-RELATED TASKS.
Key Qualifications:
- EXCELLENT COMMUNICATION SKILLS.
- ABILITY TO PROBLEM-SOLVE AND COMMUNICATE SOLUTIONS EFFECTIVELY.
- ATTENTION TO DETAIL AND ORGANIZATION SKILLS.
- EXCELLENT INTERPERSONAL SKILLS.
About Us:
We are a payroll and HR software services company dedicated to delivering exceptional products and services that meet the evolving needs of our clients. Our team of experts is passionate about helping businesses succeed by providing innovative solutions.
What We Offer:
- A competitive salary ($55,000 - $65,000 per year)
- A comprehensive benefits package
- Opportunities for growth and professional development
- A dynamic and supportive work environment
Location: Northampton, MA
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