Senior Director of Operations
3 weeks ago
We are seeking a highly skilled and experienced Senior Director of Operations to join our team at the ASPCA's Recovery & Rehabilitation Center (R&R Center). As a key member of our leadership team, you will be responsible for overseeing the development and implementation of shelter operations, including intake procedures, daily care, and low-stress husbandry and housing.
Key Responsibilities- Develop and implement shelter operations, including intake procedures, daily care, and low-stress husbandry and housing
- Supervise and manage a team of staff, including direct reports and indirect reports
- Collaborate with other R&R Center leadership to build team-wide structure and systems
- Develop and implement a comprehensive R&R Center SOP package
- Oversee animal intake and transport processes, partnering with ASPCA partner teams in New York City
- Manage and oversee animal placement via direct adoption and through partnership with the ASPCA's Centralized Placement and Adoption Center teams
- Oversee all aspects of the volunteer and foster programs, including training, onboarding, logistics, and management of volunteers/fosters
- Ensure that shelter supply needs are met; approve routine purchases and oversee the placement of orders, liaising with the ASPCA's Procurement Team
- Stay abreast of sheltering practices and research, sharing new techniques and discoveries with the R&R Center staff when applicable
- Thorough knowledge of animal sheltering and welfare best practices
- Highly effective people- and team-management abilities
- Exceptional leadership skills
- Proven history of building and maintaining positive and productive relationships with others
- Excellent low-stress animal handling and restraint skills
- Resilient and able to work closely with and make frequent treatment/outcome decisions about animals who are medically and/or behaviorally compromised
- Excellent written and oral communication skills
- Possesses critical thinking skills and the ability to switch between multiple tasks swiftly and competently
The ASPCA offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and supportive work environment.
How to ApplyIf you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to our website.
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