Current jobs related to E-Commerce Operations Manager - Santa Ana, California - Goodwill Industries of Orange County CA

  • Assistant(e) Catgorie Management E-Commerce H/F

    3 weeks ago

    Santa Ana, California, United States PepsiCo Full time

    OverviewNotre entreprise recherche des talents motivs pour rejoindre notrequipe de catgorie management e-commerce. Vous aurez l'occasion de dvelopper vos compétences en analyse de données, en marketing digital et en gestion de projet.MissionsPilotage catgoriel/Business E-Commerce : Analyser les performances de nos marques et nos catgories, participer la...

  • Assistant(e) Catgorie Management E-Commerce H/F

    4 weeks ago

    Santa Ana, California, United States PepsiCo Full time

    Offre de StageVous êtes à la recherche d'un défi professionnel qui vous permettra de développer vos compétences en e-commerce? Nous sommes à la recherche de deux stagiaires pour rejoindre notre équipe de catégorisation e-commerce.MissionVous travaillerez au sein de notre service e-commerce pour développer le business sur les sites de drives, click...

  • E-Commerce Manager

    1 month ago

    Santa Monica, California, United States 安踏集团 Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join ANTA as an E-Commerce Manager at our Santa Monica, CA location. In this pivotal role, you will be responsible for overseeing the operations of our digital store, developing and executing strategies to drive online sales, and enhancing the user experience for our digital...

  • E Commerce Clerk I

    3 weeks ago

    Santa Ana, California, United States Goodwill Industries of Orange County CA Full time

    Job SummaryGoodwill Industries of Orange County CA is seeking a highly motivated and detail-oriented E Commerce Clerk I to join our team. In this role, you will be responsible for supporting the e-commerce store by photographing products, assisting in selection and processing of items, sorting, cleaning, and displaying merchandise, and helping facilitate...

  • Assistant(e) Catgorie Management E-Commerce H/F

    3 weeks ago

    Santa Ana, California, United States PepsiCo Full time

    Missions et ResponsabilitésL'objectif principal de ce stage est de développer les compétences en e-commerce et de contribuer à la réussite de la catégorie.Vous travaillerez en étroite collaboration avec les équipes commerciales et marketing pour développer le business sur les sites de drives, click and collect et livraison domicile des...

  • Stage Assistant(e) en Gestion de Catégorie E-Commerce H/F

    2 months ago

    Santa Ana, California, United States PepsiCo Full time

    Présentation :Stage Assistant(e) en Gestion de Catégorie E-Commerce H/FVOTRE CONTRIBUTION EST ESSENTIELLE :Êtes-vous à la recherche de nouveaux défis ? Souhaitez-vous collaborer avec des marques emblématiques telles que Pepsi, Lipton Ice Tea, 7Up, Rockstar, Lays, Bnnuts, Quaker, Alvalle dans un cadre international ? Rejoignez-nous !QUI SOMMES-NOUS...

  • Senior Software Engineer

    4 weeks ago

    Santa Monica, California, United States Recharge Full time

    Job DescriptionAbout UsAt Recharge, we're revolutionizing the way e-commerce brands approach subscription strategy. As the #1 subscription platform, we empower merchants to easily set up and manage subscriptions, create dynamic experiences, and continuously evaluate business performance.Our MissionWe're dedicated to simplifying retention and growth for...

  • SAP Commerce Cloud Expert

    2 weeks ago

    Santa Ana, California, United States UrBench Full time

    Job DescriptionAt UrBench, we are seeking a highly skilled SAP Commerce Cloud Expert to join our team. The ideal candidate will have expertise in managing, configuring, and optimizing the SAP Hybris platform.Key Responsibilities:Collaborate with cross-functional teams to ensure seamless deployment of SAP Hybris solutions.Design and implement technical...

  • Assistant(e) Catgorie Management H/F

    1 week ago

    Santa Ana, California, United States PepsiCo Full time

    Présentation du posteL'entreprise PepsiCo recherche un(e) Assistant(e) Catgorie Management H/F pour rejoindre son équipe de Business Analytics. Ce poste est idéal pour les étudiants en 2ème ou 3ème année d'École Supérieure de Commerce ou cursus universitaire équivalent qui souhaitent développer leurs compétences en analyse de marché et...

  • Golf Product Specialist

    2 weeks ago

    Santa Ana, California, United States Worldwide Golf Shops Full time

    Job Title: Item Setup AssociateJob Summary:The Item Setup Associate plays a vital role in maintaining the inventory file and ensuring seamless communication with vendors, retail locations, and internal partners. This position requires a strong understanding of golf products, merchandise, and terminology.Key Responsibilities:Assist Buyers and Buyer Assistants...

  • Product Manager

    3 weeks ago

    Santa Ana, California, United States Card Hobby Full time

    About Card HobbyWe are China's leading third-party sports card trading platform, dedicated to providing a secure and convenient service for collectors and traders worldwide. Our mission is to grow and cultivate the sports card collecting community.Job SummaryWe are seeking a results-driven Product Manager to take charge of our website and mobile app...

  • Senior Restaurant Operations Manager

    2 weeks ago

    Santa Maria, California, United States CHUCK E CHEESE Full time

    Restaurant Management OpportunityAt Chuck E. Cheese, we're dedicated to creating a fun and welcoming environment for families. As a Senior Assistant Restaurant Manager, you'll play a key role in ensuring our guests have an exceptional experience. Your responsibilities will include:Key Responsibilities:Managing daily operations, including staff scheduling and...

  • Customer Service Ambassador

    3 weeks ago

    Santa Ana, California, United States Area Wide Protective (AWP) Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Area Wide Protective (AWP). As a key member of our sales team, you will be responsible for supporting our sales staff in bringing awareness to our products within the...

  • Fulfillment Operations Manager

    2 weeks ago

    Santa Monica, California, United States O Positiv, LLC Full time

    About the RoleO Positiv, LLC is seeking a highly skilled and detail-oriented Fulfillment Operations Manager to join our team. As a key member of our Fulfillment and Logistics Team, you will be responsible for supporting a range of activities including 3PL partner fulfillment management for retail, freight coordination, receiving, B2B shipping, and...

  • Assistant(e) Coordinateur Logistique H/F

    1 month ago

    Santa Ana, California, United States PepsiCo Full time

    OverviewRejoignez notre équipe de PepsiCo en tant que Coordinateur Logistique H/F et contribuez à la réussite de notre entreprise.ResponsabilitésCoordonner les actions et décisions entre les parties prenantes de l'exécution du plan d'affaires logistique.Travailler en étroite collaboration avec les équipes de Supply Chain, Commercial Opérationnel et...

  • Ecommerce Manager

    3 weeks ago

    Santa Fe Springs, California, United States Windsor Fashions Full time

    About the RoleThe E-commerce Manager will be responsible for driving engagement and conversion on Windsorstore.com through strategic onsite promotions and merchandising. This role will collaborate with Buying, Marketing, and Design teams to optimize sales and promotions processes, ensuring seamless execution and communication across departments.Key...

  • Customer Service Representative

    1 week ago

    Santa Ana, California, United States Area Wide Protective (AWP) Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and organized Customer Service Representative to join our team at Area Wide Protective (AWP). As a key member of our sales team, you will be responsible for supporting our sales staff in bringing awareness to our products within the industry.Key Responsibilities:Conduct...

  • Customer Service Representative

    3 weeks ago

    Santa Ana, California, United States Area Wide Protective (AWP) Full time

    Job Title: Customer Service RepresentativeAt Area Wide Protective (AWP), we are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales staff, you will play a vital role in bringing awareness to our products within the industry.Key Responsibilities:Manage new and existing accounts, ensuring...

  • Assistant(e) Planification Logistique Amont H/F

    1 month ago

    Santa Ana, California, United States PepsiCo Full time

    OverviewNotre entreprise, PepsiCo, est convaincue que nous devons changer la façon dont nous produisons, distribuons, consommons et recyclons au quotidien pour relever les défis auxquels nous sommes confrontés. Nous souhaitons contribuer à construire un système alimentaire plus durable en nous appuyant sur notre expertise.ResponsibilitiesTu seras...

  • Cashier

    3 weeks ago

    Santa Ana, California, United States Worldwide Golf Shops Full time

    Job Overview We are seeking a skilled Cashier to join our team at Roger Dunn Golf Shops. As a Cashier, you will be responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf's values. This includes providing exceptional customer service, processing transactions, and ensuring guest satisfaction at the service...

E-Commerce Operations Manager

2 months ago

Santa Ana, California, United States Goodwill Industries of Orange County CA Full time
Job Overview

NOTE: The salary range provided is an example of the potential earnings for this position, influenced by factors such as tenure, educational background, and performance.

POSITION OBJECTIVE:

The primary goal of this role is to oversee the E-Commerce team and its operations to meet revenue and profit objectives. Key responsibilities encompass staff management and training, sales optimization, operational efficiency in warehousing, financial processes, customer service management, and the onboarding of new employees. This position also requires collaboration with various operational sectors to maximize productivity.

REPORTING STRUCTURE:

This role reports directly to the Director of Retail Operations.

SUPERVISORY RESPONSIBILITIES:

Responsible for supervising E-Commerce personnel, temporary staff, and volunteers engaged in E-Commerce activities.

KEY DUTIES AND RESPONSIBILITIES:

  1. Effectively manages the E-Commerce team and operations to achieve financial targets.
  2. Plans, organizes, and prioritizes operational needs while serving as a key resource for problem resolution.
  3. Recruits and trains team members, assigns tasks, evaluates performance, and provides constructive feedback to ensure high productivity levels.
  4. Identifies developmental needs of staff and administers disciplinary actions when necessary.
  5. Maintains relationships with vendors and third-party listing services for E-Commerce.
  6. Ensures adherence to established customer service standards and resolves customer complaints as needed.
  7. Utilizes data analysis to assess revenue, expenses, market trends, and overall quality, making informed recommendations.
  8. Plans and executes online selling strategies, including pricing adjustments and promotional activities across various online platforms.
  9. Continuously seeks new opportunities to enhance E-Commerce sales.
  10. Conducts tours for external vendors and visitors.
  11. Participates in the procurement of new equipment and supplies, exploring cost-effective alternatives to enhance efficiency.
  12. Engages in working groups and webinars to stay updated on industry trends.
  13. Collaborates with underperforming stores to ensure they meet established goals.
  14. Communicates issues related to store and remote listing agents to management.
  15. Oversees the processing of unprocessed inventory and maintains the quality of listings.
  16. Maintains accurate records of sales, receipts, and deposits while adhering to internal audit procedures.
  17. Prepares work schedules, approves timecards, and manages employee and client records.
  18. Ensures a safe and organized environment in the warehouse and storage areas.
  19. Orders supplies and requests services as necessary for operational maintenance.
  20. Facilitates E-Commerce training during new hire orientations and leadership meetings.
  21. Promotes effective communication among store listing agents, E-Commerce supervisors, and store locations.
  22. Embodies and promotes the core values of the organization: Kindness, Honesty, Helpfulness, and Creativity.
  23. Drives for company-related tasks and adheres to safety regulations.
  24. Performs additional duties as required and safeguards company property.

MINIMUM QUALIFICATIONS:

Requires an Associate's degree in management or a related field, or equivalent work experience. A minimum of five years in retail or E-Commerce management is essential. Advanced understanding of E-Commerce trends and practices is required. Proficiency in Microsoft Outlook, Excel, Word, and familiarity with photo editing software is necessary. Strong interpersonal and communication skills are a must. A valid driver's license and reliable transportation are required. Flexibility to work varied shifts, including weekends and evenings, is essential.

CORE COMPETENCIES:

  • Fluency in English.
  • Decision-making abilities in line with company policies.
  • Ability to thrive in a fast-paced environment and multitask effectively.
  • Attention to detail and accuracy in work.
  • Accountability for actions and responsibilities.
  • Customer-oriented approach while adhering to company procedures.
  • Effective public presentation skills.
  • Self-motivated with a strong drive to perform tasks effectively.
  • Enthusiastic and energetic in task execution.
  • Ethical conduct in accordance with accepted standards.
  • Leadership skills to influence and guide others.
  • Problem-solving capabilities for work-related challenges.
  • Ability to delegate responsibilities appropriately.
  • Integrity and honesty in the workplace.
  • Business acumen to understand and navigate business concepts.
  • Safety awareness to identify and rectify hazards.
  • Management skills to effectively supervise others.
  • Time management skills to meet deadlines.
  • Strong oral and written communication skills.
  • Coaching and development abilities to enhance team skills.
  • Diversity-oriented mindset to work effectively with all individuals.