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Counter Sales Representative

2 months ago

Appleton, Wisconsin, United States Ferguson Enterprises, Inc. Full time
About the Role

Ferguson Enterprises, Inc. is seeking a skilled Counter Sales Representative to join our team. As a Counter Sales Representative, you will be responsible for providing exceptional customer service, processing orders, and maintaining a safe and organized work environment.

Key Responsibilities
  • Customer Service: Provide expert advice to customers on products and services, ensuring their needs are met and exceeded.
  • Order Processing: Accurately process orders via our order management system, ensuring timely and efficient delivery.
  • Cash Handling: Operate cash registers and follow established cash handling procedures to maintain a secure and accurate financial environment.
  • Store Appearance: Maintain a clean and organized store appearance, adhering to merchandising standards and ensuring a positive customer experience.
  • Inventory Management: Restock merchandise and maintain a safe working environment, including the use of Personal Protective Equipment (PPE).
Requirements
  • Experience: 0-3 years of experience in a sales or customer service role.
  • Knowledge: Basic knowledge of products and services, as well as general digital literacy and Microsoft Office applications.
  • Skills: Excellent decision-making and communication skills, with the ability to lift, load, and deliver merchandise.
What We Offer
  • Competitive Compensation: A competitive hourly rate, with opportunities for bonuses and incentives.
  • Benefits: Comprehensive benefits package, including medical, dental, vision, disability, life insurance, and wellness programs.
  • 401(K) Retirement Plan: A company-matched 401(k) retirement savings plan.
  • Paid Time Off: Generous paid time off, including vacation, sick, personal, holiday, and parental leave.
  • Employee Assistance Programs: Access to employee assistance programs, including mental health coverage and family building benefits.