Night Auditor

7 days ago


Grand Rapids Michigan, United States Homewood Grand Rapids Full time
Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role is responsible for the front desk operation during the overnight shift, typically from 11pm to 7am.

Key Responsibilities:
  • Registering guests and making reservations
  • Preparing daily reports and balancing transactions
  • Conducting security walks and maintaining a secure environment
  • Providing exceptional customer service and responding to guest requests
  • Initiating and completing the End of Day process
  • Running all reports as required for Food and Beverage audit
  • Completing the Night Audit checklist for computer procedures daily
  • Maintaining cashiering responsibilities and Front Office computer system operation
  • Fulfilling all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Following safety and emergency procedures
  • Maintaining proper record keeping and being familiar with all company policies and house rules
Requirements:
  • At least 1 year of progressive experience in a hotel or a related field
  • High School diploma or equivalent required
  • College course work in a related field helpful
  • Previous supervisory responsibility preferred
  • Ability to work independently and with minimal supervision
  • Knowledge of Accounting Principles
  • Ability to problem solve and troubleshoot in order to resolve guest issues
  • Proficiency in Windows operating systems, company-approved spreadsheets, and word processing
  • Ability to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Ability to work well in stressful, high-pressure situations
Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan

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