Fashion Retail Sales Support Specialist

2 weeks ago


Scottsdale, Arizona, United States Macy's Full time
Position Overview

Are you excited to bring your unique talents to the retail world? At Macy's, we are dedicated to fostering a vibrant and inclusive environment where every individual is valued. Our mission is to empower each team member, ensuring personal growth and satisfaction, which ultimately enhances our collective success.

Role Summary

As a Sales Support Associate in the Ready-to-Wear department, your primary responsibility will be to engage and motivate customers, helping them discover how fashion can enrich their lives. With a commitment to exceptional service, a keen interest in style, and extensive product knowledge, you will create memorable shopping experiences through genuine interactions. Your duties will include:

  • Customer Engagement: Prioritize customer satisfaction by greeting and assisting shoppers, offering product recommendations, and facilitating their shopping journey.
  • Sales Floor Management: Maintain an organized and appealing sales environment, ensuring all merchandise is well-displayed and accessible.
  • Operational Excellence: Utilize our fulfillment systems to enhance the shopping experience, ensuring fitting rooms are tidy and ready for customers.
What We Offer
  • An inclusive and dynamic work atmosphere
  • Opportunities for impactful contributions
  • Competitive compensation and benefits
  • Comprehensive health coverage including medical, dental, and vision
  • Employee Assistance Programs for mental health and financial support
  • Fully-funded educational benefits
  • Employee discounts on merchandise
  • Opportunities for community involvement through Colleague Resource Groups
Key Responsibilities
  • Customer Service: Ensure customer satisfaction is the top priority by assisting with product selection and providing personalized recommendations.
  • Sales Support: Keep the sales floor organized and appealing, ensuring all sizes and styles are represented.
  • Team Collaboration: Work closely with store leadership to drive sales and enhance the customer experience.
Who You Are
  • Committed to promoting diversity, inclusion, and respect in every interaction.
  • Available to work flexible hours, including evenings and weekends.
  • Skilled in communicating with a diverse range of customers and colleagues.
  • Enthusiastic about meeting new people and sharing knowledge.
  • Adaptable and resourceful, capable of thriving in a dynamic environment.
Physical Requirements
  • Ability to stand and walk for extended periods.
  • Frequent use of technology and electronic devices.
  • Physical tasks including lifting items up to 30 lbs.
About Macy's

Macy's is committed to creating memorable experiences for our customers, whether they shop online or in-store. We offer a variety of career opportunities across multiple areas, allowing you to express your creativity and commitment to excellence while making a difference in the lives of our customers and colleagues.


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