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Fashion Retail Sales Support Specialist
2 months ago
Are you prepared to showcase your unique talents in a vibrant retail environment?
At Macy's, we are dedicated to fostering a diverse and inclusive workplace that empowers every individual. Our commitment to representation and respect for all is at the core of our mission. We believe that embracing our individuality enhances creativity and collaboration, leading to a richer experience for both our team and our customers.
Role SummaryAs a Sales Support Associate in our Ready-to-Wear department, your main responsibility will be to inspire and assist customers in expressing their personal style. With a strong focus on exceptional service, a keen interest in fashion, and extensive product knowledge, you will create memorable shopping experiences through engaging conversations. Your role will involve actively interacting with customers on the sales floor, identifying their needs, promoting our loyalty programs, and ensuring a seamless shopping journey from start to finish. Additionally, you will uphold operational standards by maintaining merchandise presentation and managing store fulfillment processes.
What We Offer- A welcoming and dynamic work atmosphere
- Opportunities to make a meaningful impact through your work
- Competitive compensation and benefits grounded in fairness
- Comprehensive medical, dental, vision, and retirement plans
- Access to Employee Assistance Programs for mental health and financial guidance
- Fully-funded educational benefits covering tuition, books, and fees
- Employee discounts on merchandise
- Participation in Colleague Resource Groups and community service initiatives
- Customer Engagement: Prioritize customer satisfaction by greeting and assisting shoppers, making product recommendations, and guiding them to find what they need.
- Sales Support: Maintain an organized and appealing sales floor, ensuring a wide range of sizes and styles are available.
- Respond to customer inquiries and assist with locating additional merchandise, including how to utilize the Macy's App for shopping.
- Ensure fitting rooms are ready for customers by promptly returning items to their designated areas.
- Communicate effectively with store leadership to support sales initiatives.
- Committed to upholding Macy's values of diversity, inclusion, and respect.
- Available to work flexible hours, including evenings, weekends, and holidays.
- Skilled in communicating with a diverse range of customers and colleagues.
- Enjoy connecting with people and sharing knowledge.
- Adaptable and resourceful, able to thrive in a dynamic environment while working independently and collaboratively.
- Ability to stand and walk for extended periods.
- Frequent use of technology and electronic devices.
- Capability to reach, crouch, kneel, and lift items weighing up to 30 lbs.
This is an exciting time to be part of Macy's as we strive to create unforgettable experiences for our customers, whether they shop online or in-store. Our diverse opportunities across Sales, Merchandise, Operations, Customer Service, and more allow you to express your creativity and commitment to excellence while making a positive impact on our team and customers.
