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Protection Application Expert

2 months ago

Franklin, Tennessee, United States Schneider Electric Full time
About the Role

The Protection Application Expert will play a crucial role in promoting the technology leadership image of Schneider Electric's North American Market (NAM) team. This position will be responsible for creating, raising, and maintaining the company's profile on the market.

Key Responsibilities
  • Technical Image Leadership: Lead the technical image of Schneider Electric's in the market by following industry trends, authoring and delivering technical papers, participating in national and international working groups, and being responsible for social media monitoring and participating in group discussions.
  • Application Documentation: Be responsible for application documentation, including application notes, product documentation chapters, and technical publications.
  • Expert Community Building: Animate and build an expert community in the relevant field, supporting Protection Application Experts (PAEs) to grow in their understanding and mentoring less experienced PAEs in the region.
  • Technical Training: Devise and prepare technical training in specialist areas, training the trainers for wider distribution, and hosting technical webinars both internally and externally.
  • Customer Support: Provide technical support for pre-sales, interacting with customer technical decision makers, providing product demos and Proof of Concept exercises to key customers and partners, and supporting product homologations with NAM customers.
  • Offer Creation Process: Elaborate complex market requirements into detailed offer requirements, guide the validation team to ensure that projects are validated in line with the needs of customers, and support the launch of new products and features through white papers, trainings, and customer promotional visits.
Requirements
  • Customer-Facing Skills: Ability to be customer-facing and propose solutions.
  • Technical Knowledge: Convey technical knowledge in an authoritative and understandable way.
  • Communication and Presentation Skills: Possess high levels of communication and presentation skills.
  • Industry Experience: 5-10 years of experience in the energy domain (internal or external).
  • Education: Engineering degree (Electrical or related discipline), Master or PhD preferred.