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Crime Victim Support Specialist
2 months ago
Location: Albuquerque, NM
Job Type: Full Time
Department: Police
Division: PD-Criminal Investigations
Position Summary
As a vital member of the Albuquerque Police Department, the Violent Crime Support Coordinator provides essential services and advocacy for individuals affected by violent crimes and their families. This role involves collaborating closely with law enforcement personnel to facilitate next of kin notifications and responding promptly to inquiries from victims. The coordinator plays a crucial role in ensuring effective communication between case agents and victims, serving as a knowledgeable resource for connecting victims to community services.
This position also entails working alongside prosecuting agency advocates to guarantee a seamless transition from police involvement to prosecution. Additionally, the coordinator will contribute to the development and maintenance of training programs for officers, civilians, and community organizations.
This is a safety-sensitive role subject to random drug/alcohol testing.
Minimum Education, Experience And Additional Requirements
Education and experience that meet the minimum requirements may be interchangeable on a year-for-year basis.
- Associate's degree from an accredited college or university in Human Services, Criminal Justice, Social Work, or a closely related field; and
- Three (3) years of experience working with crime victims.
Preferred Knowledge
- Understanding of New Mexico Victims' rights within the criminal justice framework.
- Knowledge of the principles and practices governing the criminal justice system.
- Familiarity with victim services principles and practices.
- Proficiency in business letter writing and basic report preparation.
- Record-keeping principles and practices.
- Awareness of resources and benefits available to crime victims.
- Knowledge of crisis intervention techniques.
- Research and analysis methods.
- Relevant Federal, State, and local laws, codes, and regulations.
- Strong command of English usage, spelling, grammar, and punctuation.
- Ability to identify and collaborate with community organizations for resource allocation.
- Familiarity with modern office procedures, methods, and computer equipment.
- Competence in business letter writing and basic report preparation.
- Professional and compassionate approach to the populations served.
- Skill in handling sensitive and stressful situations with tact and diplomacy.
- Capability to provide guidance and assistance for a diverse range of needs and concerns.
The City is dedicated to offering employees one of the most comprehensive and reasonably priced benefit packages available in New Mexico. The coverage provided aims to ensure the health and well-being of employees and their families.
Regular, full-time, and part-time employees have the option to participate in various group insurance plans. Both Regular and Temporary (non-seasonal) employees are included in the state's retirement system.
Additional benefit information is available through the appropriate channels.
