Customer Service Trainer

7 days ago


Cheyney University, United States Phoenix Innovations Full time
About Phoenix Innovations

We are a leading platform for cloud services and hosting solutions, dedicated to supporting our clients in their business development. Our success is driven by a team of over 4000 employees in multiple countries worldwide, who are committed to meeting the needs and desires of our 8.5 million clients.

We promote the development of our employees and their diverse talents, interests, and languages, creating a dynamic and inclusive work environment.

What We Offer
  • Hybrid work model with the option for remote work, allowing for flexibility and work-life balance
  • Flexible working hours through trust-based working time, enabling employees to manage their workload effectively
  • Subsidized cafeteria and various complimentary beverages at some locations, promoting a healthy and productive work environment
  • Modern office spaces with excellent transportation connections, making it easy to get to work
  • Various employee discounts for activities and products, enhancing the overall employee experience
  • Employee events such as summer and winter celebrations, as well as workshops, fostering a sense of community and teamwork
  • Numerous opportunities for further education and development, helping employees grow professionally and personally
  • Various health offerings, such as sports and health courses, promoting a healthy and balanced lifestyle
What You Can Expect
  • You will lead the training and development of new and experienced employees, focusing on improving service quality, performance, and customer satisfaction
  • You will be the point of contact for training, communication, and sales-related questions, providing expert guidance and support


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