Night Auditor

4 weeks ago


New York, New York, United States Shaner Operating Corporation Full time
Job Summary

The Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk during the overnight hours. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities

• Attend to the needs of guests, providing exceptional customer service and ensuring their satisfaction
• Balance revenue and expense transactions that occurred during the day, maintaining accurate financial records
• Perform all functions of the front desk staff during the audit shift, including check-ins, check-outs, and guest communications
• Adhere to payment, cash handling, and credit policies/procedures, maintaining the highest level of integrity and security
• Generate, print, and distribute daily reports to designated departments/personnel, providing valuable insights and data

Requirements

• High school graduate or equivalent
• Minimum one year customer service experience; previous hotel experience preferred
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
• Computer experience preferred
• Bilingual English/Spanish a plus
• Knowledge of local activities and attractions appropriate for clientele

Benefits

• Health insurance
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts
• 2 Complimentary night hotel stays per year at any Shaner Hotel property (based on availability)

Pay

Starting at $20/hr
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