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Department Leader

2 months ago

Marquand, Missouri, United States McDonald's Full time

Job Summary

We are seeking a highly motivated and experienced Department Leader to join our team at McDonald's. As a Department Leader, you will be responsible for leading shifts, ensuring excellent customer service, and maintaining high-quality food production.

Key Responsibilities

  • Lead shifts every week, ensuring a fast, accurate, and friendly experience for our guests.
  • Provide leadership to crew members and other managers during a shift to ensure great Quality, Service, and Cleanliness.
  • Monitor performance during the shift, take action to ensure the team is meeting McDonald's standards, and communicate with the next Shift Manager to help prepare them to run a great shift.
  • Meet targets during shifts and help assigned departments meet their goals.
  • Manage crew members, including training, scheduling, and performance management.
  • Ensure food safety, internal communication, inventory management, daily maintenance and cleanliness, and exceptional customer service.
  • Develop and implement strategies to improve restaurant performance and customer satisfaction.

Requirements

  • Previous leadership experience in a restaurant, retail, or hospitality environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Meal discounts and free uniforms.
  • Tuition assistance and cell phone discounts.

About Us

McDonald's is a global fast-food chain with a reputation for quality, service, and cleanliness. We are committed to providing our customers with a positive experience and our employees with opportunities for growth and development.