Retail Team Member

2 weeks ago

Atlanta, Georgia, United States Chicken Salad Chick Full time

Position Overview

As a vital member of our retail team, you will play a key role in creating a welcoming atmosphere for our customers. Your responsibilities will encompass a variety of tasks aimed at ensuring customer satisfaction and operational efficiency.

Key Responsibilities

Exemplify Core Values:

  • Arrive on time and adhere to the company dress standards.
  • Maintain accurate attendance records and fulfill assigned responsibilities during your shifts.
  • Communicate effectively with management regarding scheduling needs and demonstrate adaptability.
  • Foster a respectful and professional environment for both colleagues and customers.

Customer Engagement:

  • Greet customers warmly and maintain a positive demeanor.
  • Encourage customers to explore membership options, clearly outlining the benefits.
  • Verify the accuracy of all orders prior to customer departure.
  • Address customer concerns swiftly and effectively, prioritizing their satisfaction.

Attention to Detail:

  • Execute daily opening and closing procedures with precision.
  • Maintain a clean and inviting store environment to enhance the shopping experience.
  • Ensure accuracy in all financial tasks, including cash handling and record-keeping.
  • Process transactions with care and attention to detail.

Product Quality and Waste Management:

  • Follow first-in, first-out (FIFO) practices for product rotation and utilize labeling effectively.
  • Uphold high standards for product presentation and slicing.
  • Educate customers on optimal product storage and usage.
  • Identify opportunities to reduce waste while maximizing product freshness.

Commitment to Company Growth:

  • Demonstrate thorough knowledge of all products and services offered.
  • Seek opportunities for learning and clarification as needed.
  • Provide constructive feedback to management and suggest areas for improvement.
  • Assist in the training and development of new team members.

Boosting Store Performance:

  • Engage customers actively, suggesting additional products when appropriate.
  • Ensure the retail space is well-stocked, organized, and visually appealing.
  • Maintain a steady supply of fresh samples to attract customers.
  • Promote seasonal offerings to enhance sales opportunities.

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