Security Operations Manager

1 day ago


Boca Raton, Florida, United States Crisis24 Full time
About Crisis24

Crisis24 is a leading integrated risk management, crisis response, consulting, and global protective solutions firm. We serve the world's most influential people, disruptive brands, and prominent organizations.

Job Summary

We are seeking a highly skilled GSOC Manager to lead our Global Security Operations Center. The successful candidate will be responsible for developing and executing the GSOC's strategic vision, ensuring seamless 24/7 operations, and establishing stringent security protocols.

Key Responsibilities
  • Lead and inspire a team of security professionals, promoting a culture of excellence, discipline, and innovation.
  • Develop and communicate the GSOC's strategic vision, aligning it with the company's global security strategy.
  • Ensure seamless 24/7 operations of the GSOC, with a focus on threat detection, risk assessment, and incident response.
  • Establish and enforce stringent security protocols, including access control, incident reporting, and response procedures.
  • Stay at the forefront of security technology, overseeing the integration of cutting-edge tools and software into GSOC operations.
  • Develop comprehensive crisis management plans and lead the GSOC team in handling critical incidents effectively.
  • Conduct ongoing risk assessments, threat analysis, and vulnerability management.
  • Collaborate with regional security teams, vetted vendor partners, law enforcement agencies, and external stakeholders to ensure seamless coordination in the event of a security incident.
  • Develop and implement comprehensive security programs that meet or exceed industry standards.
  • Establish and monitor key performance indicators (KPIs) to assess the GSOC's performance against industry standards.
  • Mentor, train, and develop GSOC staff, ensuring they are equipped with the skills and knowledge to meet the highest standards in security operations.
  • Provide detailed reports to senior management and clients, offering insights, metrics, and recommendations to enhance security measures.
Requirements
  • Bachelor's degree in a relevant field; advanced degrees and industry certifications preferred.
  • A minimum of 7-10 years of progressive experience in security operations, including a substantial track record in managing a GSOC.
  • Proven experience in team leadership and strategic planning.
  • In-depth knowledge of security technologies, threat intelligence, and best practices in the industry.
  • Exceptional problem-solving skills, with the ability to make informed decisions in high-pressure situations.
  • Strong communication and interpersonal skills to liaise with internal and external stakeholders.
  • Proficiency in relevant software and tools for security management and incident reporting.
  • A commitment to upholding the highest ethical and professional standards in the security industry.
Benefits
  • Medical, Dental, Vision, and Life Insurance, Competitive 401k.
  • Employee Assistance Program (EAP).
  • Information Security.
About Crisis24, A GardaWorld Company

We are dedicated to equal opportunity in employment and committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.



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