Customer Service Representative

2 weeks ago


Boston, Massachusetts, United States City of Springfield, Massachusetts Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our 311 Call Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Answer phone calls, respond to emails, and provide information to customers
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide accurate and up-to-date information to customers
  • Work collaboratively with other team members to achieve customer satisfaction

Requirements:

  • Bachelor's degree in a related field
  • Two years of previous customer service experience
  • Ability to communicate effectively with customers and team members
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].



  • Boston, Massachusetts, United States Collabera Full time

    Job Title: Customer Service RepresentativeCollabera is seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job Summary:We are looking for a skilled Customer Service Representative to provide exceptional service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving...


  • Boston, Massachusetts, United States MTM Full time

    {"title": "Customer Service Representative", "description": "MTM Transit is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the first point of contact for our customers, providing guidance, information, and support throughout their...


  • Boston, Massachusetts, United States TEKsystems Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for handling high-volume calls from patients of local hospitals and clinics.Key Responsibilities:Handle high-volume calls from patients and provide exceptional...


  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service Representative Job Description **About Us** At Jobs for Humanity, we're dedicated to providing exceptional customer service to small businesses in the U.S. Our dynamic work environment offers opportunities for growth and professional development. **Job Summary** We're seeking enthusiastic and dedicated Call Center Representatives to...


  • Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our dynamic team at COOL COW ICE CREAM LLC. As a Customer Service Representative, you will play a key role in enhancing our customer experience by effectively addressing inquiries and resolving issues with a positive attitude.Key ResponsibilitiesAnswer incoming...


  • Boston, Massachusetts, United States Chase Technology Consulting LLC Full time

    Customer Service Representative Job DescriptionChase Technology Consulting LLC is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers.Main Responsibilities:Provide accurate and timely information to customers regarding our services and productsResolve customer complaints and issues efficientlyEnsure...


  • Boston, Massachusetts, United States Cynet Systems Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Cynet Systems in Boston, MA.Job Title: Customer Service RepresentativeJob Location: Boston, MAJob Type: ContractJob Description:Pay Range: $17.70hr - $22.70hrResponsibilities include creating Charlie Cards for general public and reduced fare customers utilizing the...


  • Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at COOL COW ICE CREAM LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.Key...


  • Boston, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemCreate a great customer experience by maintaining the front of the storeEnsure orders are...


  • Boston, Massachusetts, United States InterPark Full time

    Customer Service RepresentativeInterPark Holdings Inc. is a leading provider of parking solutions in North America. Our company operates a network of parking facilities, offering a range of services to our customers.Job Summary:This role is responsible for providing exceptional customer service to our clients. As a Customer Service Representative, you will...


  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service RepresentativeCompany DescriptionJobs for Humanity is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.Job SummaryWe are seeking enthusiastic and dedicated Call Center...


  • Boston, Massachusetts, United States South Shore Bank Full time

    Job Title: Branch Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Branch Customer Service Representative to join our team at South Shore Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various banking transactions.Key...


  • Boston, Massachusetts, United States EF Education First Full time

    Customer Service RepresentativeAt EF Education First, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our travelers, ensuring their needs are met and exceeded.Key Responsibilities:Field calls, texts, and chats from travelers,...


  • Boston, Massachusetts, United States Orbia Full time

    Unlock Your Potential as a Customer Service RepresentativeAt Orbia, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Manage multiple accounts and clients, providing timely and accurate supportProcess...


  • Boston, Massachusetts, United States BBA Aviation Plc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Aviation. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Key ResponsibilitiesProvide exceptional customer service to our...


  • Boston, Massachusetts, United States Adecco USA Full time

    Job Title: Customer Service RepresentativeAdecco is hiring for an onsite Customer Service Representative with a local client in Boston. Apply now if you meet the qualifications listed below.Position Overview:The primary responsibilities of this role include data entry and phone coverage. The ideal candidate will have strong attention to detail, excellent...


  • Boston, Massachusetts, United States Planet Fitness - Fitton Clubs Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness centers.Key...


  • Boston, Massachusetts, United States Porter Airlines Full time

    Customer Service Representative Job DescriptionAt Porter Airlines, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our passengers receive the highest level of service.Key Responsibilities:Provide top-notch customer service to internal and external customersCheck-in...


  • Boston, Massachusetts, United States U-Haul Full time

    Job Title: Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Assist customers with U-Haul products...


  • Boston, Massachusetts, United States Orbia Full time

    Unlock Your Potential as a Customer Service RepresentativeAt Dura-Line, an Orbia business, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in connecting people and information worldwide. Our innovative and globally leading company is seeking a self-driven individual to work remotely in the US,...