Client Services Liaison

5 days ago


Norman, Oklahoma, United States Kerr Team @ Your Home Sold Guaranteed Realty Full time
Job Description

We are seeking a highly skilled Client Services Coordinator to join our team at Kerr Team @ Your Home Sold Guaranteed Realty. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

The ideal candidate will have 2+ years of experience in customer service management, excellent verbal and written communication skills, and the ability to work in a fast-paced environment. Proficiency in Microsoft Office and Google Docs is also a must.

Responsibilities will include:

  • Following up daily with agents who have shown our listings to gather feedback
  • Entering all showing data into the contact management system
  • Providing weekly feedback to clients on showings and market conditions
  • Preparing monthly listing feedback reports for agents
  • Preparing CMA's for recommended price reductions
  • Updating agents on client concerns and scheduling appointments for Tour of Homes
  • Soliciting Five Star Reviews and referrals from satisfied clients
  • Obtaining client testimonials and launching the Market Watch Newsletter
  • Generating property inventory lists and preparing advertising summaries

We offer a competitive hourly rate of $16-$19 and a dynamic work environment where teamwork is key. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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