Auto Glass Technician

4 hours ago

Scottsdale, Arizona, United States AAA Northern California, Nevada & Utah Full time
Job Summary

We are seeking a skilled Auto Glass Technician to join our team at AAA Northern California, Nevada & Utah. As a key member of our team, you will be responsible for installing and repairing auto glass, ensuring exceptional customer satisfaction and representing AAA in a professional manner.

Key Responsibilities
  • Perform mobile and fixed site removal and installation of auto glass, and glass repairs.
  • Utilize hand and power tools to remove moldings, wipers, mirrors, windshields, door glass, and back glass, minimizing any vehicle damage that could occur.
  • Glass repair and replacement will be completed per industry/AAA specifications.
  • Review daily auto glass jobs itinerary and ensure that replacement glass has arrived in good condition from supplier and additional parts/items for installations are on hand.
  • Communicate with Auto Glass Supervisor, CSR's, and suppliers to resolve any discrepancies.
  • Provide outstanding level of member/customer satisfaction and represent AAA in a professional manner.
  • Work closely with Auto Glass Supervisors and CSR's to quickly resolve any service/quality issues.
  • Maintain a clean and safe work environment and adhere to OSHA safety and compliance standards.
  • Report accidents and injuries immediately to supervisor and communicate unsafe situations to prevent accidents.
Requirements
  • High School diploma or GED required.
  • 3-5 years experience.
  • National Glass Association (NGA) certification desired.
  • Required to obtain NGA certification within 60 days of employment or as determined by management.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Must be able to lift and/or move up to 100 pounds. Required to sit or stand for extended periods of time and must be able to walk, climb, balance, stoop, kneel, crouch, and crawl. Must be able to work in severe weather conditions. May drive up to 300 miles per day.

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