Medical Transportation Coordinator

4 days ago


Cincinnati, Ohio, United States Medacare Transportation Inc. Full time
Job Summary

Medacare Transportation Inc. is seeking a highly skilled and detail-oriented Medical Transportation Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient transportation of clients to their destinations.

Key Responsibilities
  • Dispatch and Coordinate Transportation: Receive and transmit messages to drivers and management, tracking vehicles and assigning trips to ensure timely transportation service.
  • Client Communication: Communicate with clients, drivers, and coworkers in a professional and courteous manner.
  • Trip Assignment and Management: Assign will-call trips to drivers, ensuring timely transportation service and maintaining open communication with drivers through software and phone.
  • Emergency Response: Respond to emergency situations to ensure transportation coverage and maintain a safe and efficient transportation environment.
  • Compliance and Quality Assurance: Ensure compliance with HIPAA guidelines and regulations, and maintain accurate records of client information and transportation services.
Requirements
  • Education: High school graduate or equivalent.
  • Communication Skills: Ability to speak English clearly and precisely, with Russian language skills a plus.
  • Problem-Solving Skills: Ability to think critically and solve problems in a fast-paced environment.
  • Technical Skills: Knowledge of instant messaging and equipment needed for communication, as well as ability to read and interpret maps and give directions.
  • Physical Demands: Ability to sit for long periods of time and understand the physical limitations of older adults and people with disabilities.


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