Bakery Shift Supervisor

6 days ago


Woburn, Massachusetts, United States Crumbl Cookies - Woburn Full time

About Us

Crumbl Cookies - Woburn is a fast-growing national brand that is changing the way people experience and enjoy cookies.

Our commitment to offering world-class cookies, serving our team and customers, while having a strong desire to grow and learn, has made us a reputable bakery in the area.

We are currently hiring for full-time shift leads who can lead our crew in customer service, manage employees, and ensure all aspects of their shift run smoothly and effectively.

Job Summary

The ideal candidate will have a passion for baking, working with their hands, and serving others. They will also have excellent leadership skills, be able to multitask quickly, and have basic math and computer skills.

Responsibilities

  • Provide direction and feedback to workers during shifts
  • Assign Team member duties
  • Manage time-off requests and handle last-minute absences
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Check cash drawers and prepare bank deposits
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environment

Requirements

  • Pleasant interactive skills, time and resource management, and planning skills
  • Attention to detail, especially when performing quality inspections on ingredients and products
  • Basic math and computer skills
  • Willingness to work independently or with other team members to solve problems, fulfill orders, and create excellent baked goods
  • Ability to work in a fast-paced environment

Benefits

  • 50% off cookies & drinks
  • Flexible Scheduling
  • Sundays Off

Salary Information

The estimated salary for this role is $22/hour including tips, based on industry standards and location.


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