Assistant Manager

3 weeks ago


Woburn, United States Crumbl Cookies Full time
Description
Crumbl Cookies is hiring immediately for Assistant Managers to join their team

Crumbl Cookie is a fun, modern, fast paced cookie shop and we need an amazing assistant manager to work closely with the shift leads and owner to oversee daily operations and customer service. This is a bakery concept- we bake cookies fresh, in house, daily.

Job Details:

•Hours vary based on needs of store; Shifts range from 5am-midnight. Friday

and Saturdays are required as these are our busiest days. We are CLOSED

on Sundays

Training and support provided

Job Responsibilities:

•Manage the kitchen efficiently each day to keep an ongoing supply of fresh

cookies available for purchase

•Oversee quality control

•Keep the store clean and tidy

•Understand and track reports and use them to track store metrics

•Motivate and coach employees to improve daily processes

•Resolve conflict or complaints from customers and employees

•Conduct inventory on ingredients

•Oversee catering orders and coordinator

•Help manage the schedule

•Keep up with posts/news/info from corporate on our internal app

•Work closely with the owner and manager as a team, to make the store a fantastic place to work

Benefits Include:
  • Flexible Schedules
  • Tips
  • Employee discount
  • Fun, positive work environment
Must enjoy baking and likes to have fun

Requirements
  • Prior restaurant/food management experience is required
  • Will be required to obtain a ServSafe or food handler's certificate
  • Superior customer service skills
  • Must be able to stand for entire shift and lift up to 50 lbs.


Company Information
ONE BIG DREAM

two crazy cousins

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.

OUR CONCEPT

rotating menu

At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120+ specialty flavors that rotate weekly Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don't have time to visit the store? Don't worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.

EST. 2017

logan, ut

The very first Crumbl opened in Logan, UT while Sawyer, Crumbl's COO and Co-founder, attended Utah State University (go Aggies). Since then, the franchise has expanded to over 75 locations in 11 states, nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere

www.crumblcookies.com

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