Operations Manager

6 days ago


Woburn, Massachusetts, United States My Gym - Momentum Enterprises Full time
Job Overview

The Launch Shift Supervisor role at My Gym - Momentum Enterprises involves overseeing daily park operations and leading a team of staff to create an exceptional guest experience. This dynamic position requires strong leadership skills, effective communication, and the ability to multitask in a fast-paced environment.

Responsibilities
  • Lead a team of staff to deliver top-tier customer service and ensure smooth park functionality
  • Manage daily operations, ensuring safety protocols are upheld and guest satisfaction is maximized
  • Train, mentor, and motivate team members to achieve high standards
  • Handle guest inquiries and resolve issues efficiently
  • Assist with cash handling, promote park memberships, food offerings, and special deals
Requirements
  • Previous supervisory or leadership experience in a similar environment
  • Strong communication and interpersonal skills
  • Ability to multitask and stay calm under pressure
  • A positive attitude and passion for generating smiles
  • Flexibility to work weekends, holidays, and evenings
What We Offer
  • Competitive pay and benefits package
  • Opportunities for growth and advancement within the company
  • Dynamic and energetic team environment

We estimate the annual salary for this role to be around $45,000-$60,000, depending on experience and qualifications.



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