IT Hardware Support Specialist
3 weeks ago
We are seeking an IT Hardware Support Specialist to provide exceptional technical assistance and support to our employees and new hires. As a key member of our team, you will be responsible for ensuring the smooth operation of our hardware and software systems.
About the RoleThis role will focus on providing comprehensive hardware and software support to our organization. You will work closely with various stakeholders to resolve technical issues, implement solutions, and maintain our IT infrastructure.
Key Responsibilities:- Hardware Support: Provide timely and effective support for hardware-related issues, including desktops, laptops, printers, and other devices.
- Software Support: Assist employees with software installation, configuration, and troubleshooting.
- Troubleshooting: Identify and resolve technical issues, working closely with internal teams and external vendors as needed.
- Inventory Management: Maintain accurate records of hardware and software assets, including inventory tracking and reporting.
- Communication: Develop and maintain excellent communication skills to effectively interact with employees, management, and external partners.
To succeed in this role, you will need:
- Technical Expertise: Proven experience with Windows and Macintosh platforms, including imaging and troubleshooting.
- Customer Service: Excellent interpersonal and communication skills to provide top-notch customer service.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Adaptability: Willingness to adapt to changing technology, processes, and priorities.
- Certifications: A+ or MCP certification preferred, but not required.
We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, plus benefits and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional IT support, please apply now.
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Technical Hardware Specialist
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