Customer Service Ambassador

1 week ago


Seattle, Washington, United States Arena Sports Full time
About the Role

Arena Sports is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the face of our organization, you will play a vital role in delivering exceptional service to our customers, ensuring their experience is nothing short of outstanding.

Key Responsibilities
  • Become an expert in all Arena Sports programs and services to provide top-notch customer support
  • Collaborate with customers to answer questions, resolve issues, and exceed their expectations
  • Effectively communicate with customers in person, via phone, and through written correspondence
  • Process transactions accurately and efficiently using our Point of Sale and Scheduling systems
  • Provide exceptional service in our restaurants, concessions, and other facilities
  • Maintain a clean and welcoming environment for our customers
Requirements
  • Excellent customer service skills and a passion for delivering exceptional experiences
  • Ability to multitask, manage time effectively, and work in a fast-paced environment
  • Previous customer service experience is a plus, but not required
  • Enthusiasm, reliability, and a willingness to go above and beyond for our customers


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