Café Ambassador

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our café team, you will be responsible for delivering exceptional customer experiences and promoting our brand values.

Key Responsibilities:

• Provide personalized service to customers, ensuring their needs are met and exceeded.
• Develop and maintain a deep understanding of our products and services, enabling you to effectively communicate their benefits to customers.
• Collaborate with colleagues to create a welcoming and inclusive environment, fostering a sense of community among customers and team members.
• Stay up-to-date with industry trends and developments, applying this knowledge to enhance customer experiences and drive business growth.
• Participate in training and development programs to continuously improve skills and knowledge.

Requirements:

• High school diploma or equivalent required; associate's degree or higher preferred.
• At least one year of retail, sales, or customer service experience.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Proficient in G-Suite or similar productivity tools.

What We Offer:

• A comprehensive benefits package, including health, financial, and other benefits that support your well-being.
• A competitive salary range of $55,016 - $55,016, depending on location and experience.
• Opportunities for career growth and development, with a focus on employee empowerment and recognition.

About Capital One:

Capital One is a leading financial services company committed to helping people achieve financial freedom. We offer a dynamic and inclusive work environment, with a focus on employee development and community engagement.