Member Experience Specialist

7 days ago


Linthicum Heights, Maryland, United States SECU Full time
About the Role

The Member Experience Specialist will be the primary point of contact for members interacting with our ITMs. Your primary responsibility will be to provide personalized support and guidance to members, ensuring their financial needs are met efficiently and effectively.

To succeed in this role, you must be able to communicate complex financial concepts in a clear and concise manner, while also being empathetic and understanding towards members' concerns. If you thrive in a fast-paced environment and take pride in delivering exceptional service, we want to hear from you.



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