Hospital Hospitality Professional
2 days ago
**Job Description:**
We are seeking a Hospital Hospitality Professional to join our team at CommonSpirit Health. In this role, you will be responsible for creating a welcoming and comfortable environment for patients and their families by providing exceptional customer service and coordinating nutrition needs, food, and mealtime preferences.
You will work closely with Marriott Food Service to limit or resolve delays in service and act as an intermediary between patients and Marriott Food Service.
**Responsibilities:**
- Establishes rapport with patients and family members to determine and coordinate nutrition needs, food, and mealtime preferences
- Responds to complaints and concerns of patients/families and communicates identified issues to the assigned nurse or Charge Nurse
- Works with Marriott Food Service to limit or resolve delays in service
- Acts as an intermediary between patients and Marriott Food Service
- Interacts with patients/families/customers utilizing feedback to improve and reinforce positive patient experience
- Consults, collaborates, and cooperates with colleagues, peers, supervisors, and other healthcare providers in a professional manner to improve the quality, effectiveness, and efficiency of patient care
**Qualifications:**
- High School Diploma/GED required
- ServSafe Food Handlers certification required
- Customer-service oriented and present a professional image
- Proficient in English, communicating professionally
- Able to pay attention to detail, follow procedures, and work effectively with others
**Estimated Salary:** $45,000 - $60,000 per year, depending on experience and qualifications.
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