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Healthcare Data Analyst

2 months ago


Waltham, Massachusetts, United States Wolters Kluwer Full time
Job Title: Technology Implementation Consultant

Location:

This is a hybrid role requiring two days per week in office and three days per week working from home.

Qualified candidates must live in commuting-distance of one of our health offices - Madison, WI, Philadelphia, PA, or Waltham, MA office locations.

Job Summary

This is a role within our Health division Implementation group supporting our Drug Diversion application. The successful incumbent will be responsible for configuring our software as part of our 13-week implementation process.

The ideal candidate will have a strong understanding of how to transform and configure healthcare data from our customers into our software. They will also possess excellent technical aptitude and problem-solving skills to resolve customer issues and ensure satisfied customers and business success.

Key Responsibilities
  • Transforming customer-specific data, including customer-specific terminology, formularies, and nomenclature, into the Flowlytics software.
  • Consolidating data from multiple different customer systems, including Wholesaler purchasing information, Internal Inventory Systems, Automated Dispensing Cabinets, Electronic Medical Records, Retail Pharmacy systems, and other healthcare IT systems.
  • Managing the process for taking a new customer project from the phase of 'data received and loaded' to 'go live' by analyzing the output of our software to validate results, understanding customer's workflows and confirming our software is properly configured for those workflows, adding needed master data to our database to support the above items, training lead users in how to validate the data as part of the implementation, providing feedback to Product Management for software enhancement ideas, assisting in the development of team processes and procedures to increase efficiency, ensuring proper functionality during implementation, including data validation testing, initial troubleshooting, communicating with customer-users, and resolving issues where possible, maintaining critical documentation for both internal knowledge sharing and making references available to customer-users.
  • Understanding of Flowlytics software capabilities in detail.
Requirements
  • Bachelor's Degree or equivalent relevant experience.
  • 2+ years database experience (Experience with SQL is required, MS Access and/or Oracle is a plus).
  • Experience working in a client-facing role.
  • Strong team player but still a self-starter.
  • Demonstrated analytical and problem-solving skills with good attention to detail.
  • Ability to prioritize multiple tasks in a fast-paced, team environment.
  • Effective interpersonal and communication skills with an ability to maintain positive working relationships.
  • Developing proficiency with current technologies.
  • Preferred prior experience with healthcare analytics utilizing data from multiple healthcare IT systems.
Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.