Cloud Infrastructure Manager

3 weeks ago

Indianapolis, Indiana, United States Lambert Full time
Job Overview

We are seeking a highly skilled and experienced Systems Manager to join our team at Lambert. As a key member of our IT department, you will be responsible for managing and enhancing our cloud infrastructure and IT systems.

Key Responsibilities:

Cloud Infrastructure Management:

  • Configure, manage, and monitor server instances, databases, storage, and networking within cloud environments.
  • Implement and maintain cloud security measures, including firewalls, access policies, and security audits.
  • Optimize cloud resources for maximum performance and cost efficiency.

Systems Management:

  • Administer operating systems across servers and other devices, including regular updates and security patches.
  • Manage network configurations and settings.
  • Use monitoring and diagnostic tools to proactively identify and resolve system issues.

Technical Support and Service Desk:

  • Handle ticket management and problem resolution through the service desk.
  • Provide level 2 and level 3 support for complex technical issues.
  • Collaborate with other IT teams to resolve cross-departmental challenges.

Information Security:

  • Develop and enforce information security policies to protect sensitive data and systems from threats.
  • Conduct security assessments and vulnerability analyses.

Automation and Scripting:

  • Create scripts and automate routine tasks to enhance operational efficiency and accuracy.
  • Implement automation tools for more streamlined configuration and infrastructure provisioning.

VIP User Management:

  • Offer personalized technical support and configuration services for VIP users.
  • Ensure prioritized and satisfactory resolution of VIP tech issues.

Documentation and Training:

  • Document IT procedures and best practices.
  • Provide training and guidance to users on effective use of IT systems and applications.

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