Cloud Infrastructure Manager
3 weeks ago
We are seeking a highly skilled and experienced Systems Manager to join our team at Lambert. As a key member of our IT department, you will be responsible for managing and enhancing our cloud infrastructure and IT systems.
Key Responsibilities:
Cloud Infrastructure Management:
- Configure, manage, and monitor server instances, databases, storage, and networking within cloud environments.
- Implement and maintain cloud security measures, including firewalls, access policies, and security audits.
- Optimize cloud resources for maximum performance and cost efficiency.
Systems Management:
- Administer operating systems across servers and other devices, including regular updates and security patches.
- Manage network configurations and settings.
- Use monitoring and diagnostic tools to proactively identify and resolve system issues.
Technical Support and Service Desk:
- Handle ticket management and problem resolution through the service desk.
- Provide level 2 and level 3 support for complex technical issues.
- Collaborate with other IT teams to resolve cross-departmental challenges.
Information Security:
- Develop and enforce information security policies to protect sensitive data and systems from threats.
- Conduct security assessments and vulnerability analyses.
Automation and Scripting:
- Create scripts and automate routine tasks to enhance operational efficiency and accuracy.
- Implement automation tools for more streamlined configuration and infrastructure provisioning.
VIP User Management:
- Offer personalized technical support and configuration services for VIP users.
- Ensure prioritized and satisfactory resolution of VIP tech issues.
Documentation and Training:
- Document IT procedures and best practices.
- Provide training and guidance to users on effective use of IT systems and applications.
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