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Cloud Infrastructure Team Lead

1 month ago

Indianapolis, Indiana, United States The Panaro Group LLC Full time
Job Title: Cloud Infrastructure Team Lead

We are seeking an experienced and dynamic Cloud Infrastructure Team Lead to join our innovative IT department. In this role, you will work with and guide a team of skilled professionals in designing, implementing, and managing our on-prem infrastructure and cloud environments.

Key Responsibilities:
  • Design, implement, and maintain the organization's server and networking infrastructure, including on-premises and cloud-based solutions.
  • Monitor and ensure high levels of performance and availability across all systems.
  • Troubleshoot system and network issues and provide timely and effective solutions.
  • Identify business-appropriate cloud opportunities and develop strategies for integrating them into the existing environment.
  • Manage the integration of cloud-based solutions with on-premises infrastructure, ensuring optimal performance, scalability, and security.
  • Maintain security and integrity of the system, including data backup and recovery procedures.
  • Provide technical support and training to end-users as needed.
  • Collaborate with other IT staff to develop and implement technology strategies to modernize the IT infrastructure.
  • Manage software and hardware updates, ensuring compatibility with existing systems and applications.
  • Maintain documentation of network topology and system configuration.
  • Work with external vendors and service providers as needed.
Requirements:
  • Bachelor's degree in computer science, Information Systems, or related field OR equivalent experience.
  • 5 years of experience working at the Senior level in Enterprise Infrastructure preferred.
  • 1-3 years experience working at the Senior level in Enterprise Infrastructure required.
  • Experience working with an automated service desk system and adhering to Service Level Agreements (SLAs)/key performance indicators required.
  • Strong knowledge of classic networking design, including TCP/IP, DNS, DHCP, VPN, and firewalls.
  • Experience with virtualization technologies such as VMware or Hyper-V.
  • Experience with cloud technologies such as AWS, Azure, or Google Cloud Platform.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
Tools and Technology:
  • Windows, Ubuntu, and Oracle Linux server operating systems.
  • Network Cisco and Meraki.
  • Cisco based VoIP, IP Telephony, and Call Center equipment.
  • Software Used:
    • Windows Server, Linux, and VMWare.
    • Windows Desktop O/S - Win10/11.
    • Desktop and Server Imaging and Management Solutions.
    • Service Desk Ticketing Systems.
    • All Microsoft Office products, including Office 365 and SharePoint.
    • Microsoft Active Directory and Group Policy.
What's in it for you?
  • Complete insurance coverage - medical, dental, vision, life.
  • 401(k) with company match.
  • Generous paid time off.
  • Wellness program.