General Manager

3 days ago


La Chaussade, Nouvelle-Aquitaine, United States Courtyard by Marriott Glen Allen VA Full time
Job Summary

We are seeking an experienced General Manager to lead our Courtyard by Marriott Glen Allen VA property. As a key member of our hotel team, you will be responsible for managing daily hotel operations and providing overall leadership in our continuing effort to deliver outstanding guest service and financial profitability.

Key Responsibilities
  • Hotel Operations Management: Lead, direct and manage all hotel operations, including budgeting and forecasting, strategic planning, leading service initiatives, and implementing company policies and standards.
  • Guest and Associate Satisfaction: Ensure guest and associate satisfaction by monitoring and developing team member performance, providing supervision and professional development, and delivering recognition and rewards.
  • Team Leadership: Recruit, interview, and train associates, and oversee service quality, operational efficiency, guest satisfaction, and financial measurements.
  • Operational Excellence: Identify operational performance, productivity, and efficiency gaps and implement measures to correct those deficiencies.
Requirements
  • 3 years of General Manager, Hotel Manager, or equivalent experience
  • Strong people leadership and local market experience
  • Marriott brand experience is preferred
Desired Attributes
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

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