Customer Service Ambassador

16 hours ago


Sacramento, California, United States NMI Co. Full time

The Customer Service Ambassador is a vital part of NMI Co.'s Customer Service and Sales team. The primary goal of this role is to consistently provide a high level of support and experience to clients, generating revenue, growing the client base, and driving company growth.

Key Responsibilities:

  • Manage and service existing client relationships
  • Provide expert support and assistance in all realms of the sales process
  • Identify opportunities and highlight issues using company tools
  • Be a problem solver and find creative solutions to issues
  • Operate with the highest degree of urgency and care, representing NMI Co. as the face of our clients' services

Our team is dedicated to delivering exceptional support and setting new standards for our clients' products.



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