Retail Account Coordinator

19 hours ago


Brooklyn Park, Minnesota, United States Retail Merchandising Services Full time

Job Summary:

We are seeking a highly skilled and organized Account Coordinator to join our Retail Merchandising Services team. As a key member of our team, you will be responsible for providing exceptional service to our continuity accounts, ensuring seamless execution of in-store services, and driving revenue growth through analysis and reporting.

Key Responsibilities:

  • Develop and maintain strong relationships with continuity accounts, providing regular status updates and touring local stores to identify opportunities for growth.
  • Collaborate with Account Managers to ensure accurate and timely completion of project documents, including photo review, comment review, and auditing of submitted reports.
  • Analyze and recap reports with clients to provide actionable feedback and ensure performance meets expectations.
  • Manage field rep coverage, utilizing RMS reps and third-party merchandisers as needed, to ensure seamless execution of in-store services.
  • Provide exceptional customer service to office staff and field reps, answering service questions and resolving issues in a timely manner.

Requirements:

  • Bachelor's degree in business or related field, or equivalent years of experience.
  • Minimum of 2-4 years of experience working for a big box retailer in a Team Lead, ETL, Department Supervisor, or equivalent role.
  • Strong understanding of retail best practices, procedures, and systems.
  • Strong organizational skills, with the ability to manage multiple high-priority initiatives simultaneously.
  • Outstanding analytical abilities and a dedication to continuous improvement through technology and process.
  • Strong business communication skills, including written, verbal, and presentation skills, with expertise in Microsoft Office programs such as Word, Excel, and PowerPoint.

Work Schedule:

Monday - Friday, 9am - 5:30pm



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