Retail Account Coordinator
19 hours ago
Job Summary:
We are seeking a highly skilled and organized Account Coordinator to join our Retail Merchandising Services team. As a key member of our team, you will be responsible for providing exceptional service to our continuity accounts, ensuring seamless execution of in-store services, and driving revenue growth through analysis and reporting.
Key Responsibilities:
- Develop and maintain strong relationships with continuity accounts, providing regular status updates and touring local stores to identify opportunities for growth.
- Collaborate with Account Managers to ensure accurate and timely completion of project documents, including photo review, comment review, and auditing of submitted reports.
- Analyze and recap reports with clients to provide actionable feedback and ensure performance meets expectations.
- Manage field rep coverage, utilizing RMS reps and third-party merchandisers as needed, to ensure seamless execution of in-store services.
- Provide exceptional customer service to office staff and field reps, answering service questions and resolving issues in a timely manner.
Requirements:
- Bachelor's degree in business or related field, or equivalent years of experience.
- Minimum of 2-4 years of experience working for a big box retailer in a Team Lead, ETL, Department Supervisor, or equivalent role.
- Strong understanding of retail best practices, procedures, and systems.
- Strong organizational skills, with the ability to manage multiple high-priority initiatives simultaneously.
- Outstanding analytical abilities and a dedication to continuous improvement through technology and process.
- Strong business communication skills, including written, verbal, and presentation skills, with expertise in Microsoft Office programs such as Word, Excel, and PowerPoint.
Work Schedule:
Monday - Friday, 9am - 5:30pm
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