Automotive Service Representative

4 days ago


Kansas City, Missouri, United States Vaughan Automotive - Mike Calvert Toyota Full time

Job Overview

Vaughan Automotive - Mike Calvert Toyota is seeking a highly skilled Automotive Service Advisor to join our team. As an expert in customer service, you will be responsible for providing exceptional experiences for our customers.

About the Role

This is a challenging and rewarding role that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will be the first point of contact for our customers and will play a critical role in building trust and rapport with them.

Key Responsibilities

  • Greet customers promptly and courteously, setting the tone for a positive experience
  • Listen attentively to customers' needs and clearly communicate repair requirements to technicians
  • Upsell additional services using low-pressure sales techniques
  • Provide accurate estimates and explanations of repairs
  • Adhere to dealership policies on vehicle care and operation
  • Follow up with customers to ensure satisfaction with repair outcomes
  • Sell and manage extended warranties
  • Inspect repair quality to ensure high standards are met
  • Notify customers when vehicles are ready for pickup
  • Review and explain repairs with customers, addressing any concerns
  • Handle minor customer complaints and escalate issues as needed
  • Maintain open communication with the Service Manager regarding customer issues and progress

Compensation Package

We offer a competitive salary based on experience, ranging from $50,000 to $80,000 per annum, plus benefits including health insurance, dental insurance, paid vacation, paid sick leave, and paid holidays.

Why Choose Vaughan Automotive - Mike Calvert Toyota?

At Vaughan Automotive - Mike Calvert Toyota, we prioritize our people and strive to create a positive work environment. We believe in investing in our associates' growth and development, offering opportunities for advancement and career-long personal development.



  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    About the JobThis is an exciting opportunity to join our team as an Automotive Representative at Hendrick Automotive Group. As a representative, you will be responsible for meeting dealership sales goals, greeting customers, and determining their vehicle needs.You will also explain features and demonstrate vehicle operation in the showroom or on a...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job Details:Hendrick Automotive Group is seeking a dedicated Customer Service Representative - Automotive to join our team. As a key member of our service department, you will be responsible for interacting with customers, addressing their needs and concerns, and ensuring that they receive exceptional service. This role requires excellent communication and...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled Automotive Service Technician to join our team at Hendrick Automotive Group. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues using cutting-edge tools and techniques.Your primary goal will be to ensure that every vehicle leaves our shop in...


  • Kansas City, Missouri, United States Tasca Automotive Group Full time

    **About Us**Gary Crossley Ford is a reputable automotive dealership in Kansas City, recognized for its exceptional customer service and community involvement. We strive to create an environment that fosters growth, excellence, and commitment to our customers.


  • Kansas City, Missouri, United States Hertz Full time

    About HertzWe are a leading global car rental company, dedicated to providing exceptional customer service and experiences. Our team members are passionate about delivering high-quality vehicle services and ensuring customer satisfaction.Job SummaryThis is an exciting opportunity for a detail-oriented and customer-focused individual to join our team as an...


  • Kansas City, Missouri, United States The Sherwin-Williams Company Full time

    Are you passionate about providing exceptional customer service? Do you have a strong work ethic and a willingness to learn? If so, we invite you to apply for the Automotive Sales and Service Representative position at The Sherwin-Williams Company. This role comes with a salary of $50,000 per year and opportunities for growth and development.Key...


  • Kansas City, Missouri, United States Telle Tire and Auto Centers Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Telle Tire & Auto Centers. As a key member of our service department, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleThis is an exciting opportunity for a customer-focused individual with a passion for...

  • Automotive Technician

    2 weeks ago


    Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job DescriptionWe are seeking an experienced Automotive Technician to join our team at Hendrick Automotive Group. This is a challenging and rewarding role that requires technical expertise, attention to detail, and excellent communication skills.The ideal candidate will have a strong understanding of automotive systems and components, as well as experience...


  • Kansas City, Missouri, United States Vaughan Automotive - Mike Calvert Toyota Full time

    **Job Title:** Automotive Service AdvisorAbout Vaughan Automotive - Mike Calvert ToyotaWe are a leading dealership in the automotive industry, committed to delivering exceptional customer service and quality vehicle repairs. Our team of experts is dedicated to providing a hassle-free experience for our customers.About the Role:We are seeking an experienced...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Job Summary:As a Part Time Vehicle Service Specialist at Hendrick Automotive Group, you will assist our skilled technicians in identifying necessary vehicle service and performing repair, maintenance, and upkeep work. In this entry-level position, you will be responsible for increasing your knowledge, skills, and certifications to progress to a Service...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    We're looking for talented automotive professionals to fill the position of BMW technician. As a key member of our team, you'll play a vital role in providing top-notch service to our customers while upholding the highest standards of quality and integrity.


  • Kansas City, Missouri, United States PREMIER AUTOMOTIVE GROUP Full time

    Service Advisor Role SummaryAs a Service Advisor with PREMIER AUTOMOTIVE GROUP, you will oversee service orders and the flow of the service drive to provide customers with prompt, courteous, and effective service. Your responsibilities will include the following:Providing concierge support for all owner inquiries to ensure seamless communication.Ensuring...


  • Kansas City, Missouri, United States MSX International Full time

    Job DescriptionWe are seeking an Automotive Service Consultant to join our team at MSX International. This is a full-time position with a competitive salary of $60,000 - $80,000 per year.As an Automotive Service Consultant, you will work closely with dealerships to implement service strategies that grow business, increase profitability, customer...


  • Kansas City, Missouri, United States Tasca Automotive Group Full time

    About the RoleWe are seeking a skilled Automotive Sales Consultant to join our team at Gary Crossley Ford, the leading automotive dealership in Kansas City. As a valued member of our team, you'll have access to exceptional benefits, growth opportunities, and a supportive family-owned environment.Key ResponsibilitiesCreate outstanding customer experiences by...


  • Kansas City, Missouri, United States Painters Supply and Equipment Co. Full time

    Join Painters Supply & Equipment Co., a leading distributor of automotive and specialty paints, coatings, associated products, and equipment in the automotive refinish and specialty coatings market.We are seeking dedicated and talented professionals to help provide industry-leading service to our customers and support our company's fast growth. This is an...


  • Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Hendrick Automotive Group is seeking a skilled Senior Automotive Sales Consultant to join our team. This role offers a competitive salary of $65,000 - $85,000 per year, depending on experience.Job OverviewIn this position, you will be responsible for selling new or used vehicles at a profit while ensuring customer satisfaction and maintaining high levels of...


  • Kansas City, Missouri, United States Valvoline Instant Oil Change Full time

    Unlock a Brighter Career in Automotive ServicesAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest automotive technologies?We're looking for skilled and enthusiastic individuals to join our team as an Automotive Service Technician at Valvoline Instant Oil Change.Key Responsibilities:Provide top-notch...


  • Kansas City, Missouri, United States Greenway Automotive Full time

    About the JobThis is an exciting opportunity to join Greenway Automotive as a Sales Consultant in our thriving Sales Department. As a key member of our team, you will be responsible for helping customers navigate the car-buying process, providing exceptional customer service, and building long-lasting relationships with our clients.We're committed to...


  • Kansas City, Missouri, United States Painters Supply and Equipment Co. Full time

    We are seeking a highly skilled Technical Sales/Service Representative to join our team at Painters Supply and Equipment Co. This dynamic individual will play a crucial role in providing exceptional customer service, sales support, and technical expertise to our valued clients.As a Technical Sales/Service Representative, you will be responsible for...


  • Kansas City, Missouri, United States Van Chevrolet Cadillac Subaru Full time

    Job OverviewWe are seeking an experienced Automotive Service Advisor to join our team at Van Chevrolet Cadillac Subaru in Missouri. As a full-time service advisor, you will play a key role in driving sales and providing excellent customer service while achieving top-level individual sales.