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Service Operations Manager

2 months ago

Jefferson City, Missouri, United States Sonic Automotive Full time
Job Description

Sonic Automotive is seeking a highly skilled and experienced Service Manager to lead our service department to success.

Key Responsibilities:
  • Department Leadership: Oversee the daily operations of the service department, ensuring maximum productivity and efficiency.
  • Customer Satisfaction: Foster strong relationships with customers, ensuring their needs are met and exceeded.
  • Team Management: Hire, train, and develop a high-performing team of technicians and service advisors.
  • Financial Management: Prepare and manage the service department's budget, ensuring profitability and growth.
  • Regulatory Compliance: Ensure adherence to all relevant laws, regulations, and industry standards.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance the service department's performance.
Requirements:
  • Experience: 1 year of supervisory experience and 3 years of experience in an auto repair facility.
  • Education: High school diploma or equivalent.
  • Certifications: ASE certification preferred.
  • Skills: Excellent communication, supervisory, and managerial skills.