Floor Operations Manager
3 days ago
Westlake Ace Hardware is one of the largest hardware retailers in the United States, with over 150 neighborhood stores located throughout the country. Our company is committed to providing excellent customer service and a positive shopping experience for our customers.
Job SummaryThe Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The ideal candidate will have previous retail management experience and be able to lead by example, be approachable by all associates and customers, and assist in training of all associates.
Key Responsibilities- Customer Service: Project a positive representation of Westlake Ace Hardware, proactively assist customers in solving problems, and greet customers entering and throughout the store.
- Store Operations: Ensure a positive, professional, and safe work environment for all associates, supervise the general operations of the entire store, and assist with the implementation of Store Support Center programs.
- Inventory & Merchandising: Help ensure forklift operations and receiving are completed in a safe and efficient way, assist to ensure receiving, checking in, and stocking of merchandise for the store is being done completely, and present a clean and orderly sales floor.
- Leadership: Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations, or Assistant Manager-Merchandising, lead by example, and assist in training of all associates.
- High School or GED equivalent.
- Previous retail management experience preferred. Hardware experience preferred.
- Standing, walking, lifting (up to 25lbs) and climbing.
Pay Range - $16.00-$18.00
Westlake Ace Hardware is an equal opportunity employer and is committed to a policy of promoting equal employment opportunities. We recognize the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.
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