Customer Service Representative

2 days ago

Winter Park, Florida, United States David Moskowitz Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial services needs.

Responsibilities

  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and preferences.
  • Needs-Based Selling: Use a customer-focused approach to identify and meet the needs of our customers, providing them with tailored solutions to meet their insurance and financial services needs.
  • Lead Generation and Appointment Scheduling: Develop and implement strategies to generate new leads and schedule appointments with customers.
  • Product and Service Marketing: Identify and market appropriate products and services to meet the needs of our customers.

Requirements

  • Customer Focus: A strong customer-focused approach, with excellent communication and interpersonal skills.
  • Marketing and Sales: Interest in marketing and sales, with the ability to identify and meet the needs of our customers.
  • Teamwork: Ability to work effectively in a team environment, with a strong focus on collaboration and communication.
  • Problem-Solving: Proactive approach to problem-solving, with the ability to think critically and creatively.
  • Language Skills: Bilingual Spanish preferred, but not required.

What We Offer

  • Competitive Compensation: A competitive salary and commission structure, with opportunities for bonuses and incentives.
  • Benefits: A comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) with match.
  • Professional Development: Opportunities for professional development and growth, with a focus on helping you achieve your career goals.

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