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Customer Service Representative

2 months ago

Winter Park, Florida, United States Bret Koenig - State Farm Insurance Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Bret Koenig - State Farm Insurance Agent. As a key member of our team, you will play a vital role in providing exceptional service to our clients and helping them achieve their financial goals.

Key Responsibilities
  • Provide Prompt and Accurate Service: Respond to client inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop Leads and Market Products: Identify client needs and market appropriate products and services to meet those needs.
  • Maintain a Strong Work Ethic: Demonstrate a total commitment to success each and every day.
Benefits and Opportunities
  • Competitive Salary and Commission: Earn a strong base salary plus commissions and bonuses.
  • Paid Time Off: Enjoy paid vacation and personal/sick days.
  • Valuable Experience: Gain valuable experience in the insurance industry and develop your skills and knowledge.
  • Growth Potential: Opportunities for advancement and career growth within our agency.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills.
  • Organizational Skills: Demonstrate strong organizational skills and ability to multitask.
  • Self-Motivated: Be self-motivated and proactive in problem-solving.
  • Team Player: Ability to work effectively in a team environment.
  • Bilingual: Spanish language skills a plus.
  • Insurance Licenses: Ability to obtain Property and Casualty and Life and Health licenses.
  • Education: Associate's degree or higher preferred.