Healthcare Customer Support Specialist

4 days ago


Carrollton, Georgia, United States Tanner Health System Full time
About the Role

We are seeking a Healthcare Customer Support Specialist to join our team at Tanner Health System. As a member of our team, you will have the opportunity to make a positive impact on the lives of our patients and their families.

Key Responsibilities
  1. Provide excellent customer service to patients and their families via phone, email, and online chat.
  2. Resolve patient complaints and concerns in a professional and empathetic manner.
  3. Assist with medical claims resolution, including deceased patient accounts, bankruptcy determinations, and attorney requests for information.
  4. Process and distribute correspondence related to the Revenue Cycle.
What You'll Need
  • High School Diploma or GED required; 2 years of related experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

The estimated salary for this position is $42,000 - $62,000 per year, depending on experience. We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.


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