Clinical Care Coordinator RN
2 weeks ago
At UnitedHealth Group, we're simplifying the healthcare experience, creating healthier communities, and removing barriers to quality care. We're seeking a skilled Clinical Care Coordinator RN to join our team.
About the Role:The Clinical Care Coordinator RN will be the primary care manager for a panel of members with complex medical/behavioral needs. This role will focus on supporting members' medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.
Key Responsibilities:- Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs.
- Develop and implement person-centered care plans to address needs, including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management, and member safety in alignment with evidence-based guidelines.
- Partner and collaborate with internal care teams, providers, and community resources/partners to implement care plans.
- Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health.
- Support proactive discharge planning and manage/coordinated care transitions following ER visits, inpatient, or Skilled Nursing Facility (SNF) admissions.
- Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the healthcare team.
- Current, unrestricted independent licensure as a Registered Nurse.
- 2+ years of clinical experience.
- 1+ years of experience with MS Office, including Word, Excel, and Outlook.
- Access to reliable transportation and the ability to travel up to 80% of your time within assigned territory to meet with members and providers.
- BSN, Master's degree, or higher in a clinical field.
- CCM certification.
- 1+ years of community case management experience coordinating care for individuals with complex needs.
- Experience working in team-based care.
- Background in managed care.
- Ability to transition from office to field locations multiple times per day.
- Ability to navigate multiple locations/terrains to visit employees, members, and/or providers.
- Ability to transport equipment to and from field locations needed for visits (e.g., laptop, stethoscope, etc.).
- Ability to remain stationary for long periods to complete computer or tablet work duties.
UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements).
At UnitedHealth Group, our mission is to help people live healthier lives and make the healthcare system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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