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Collections and Credit Specialist

2 months ago

Amarillo, Texas, United States Xcel Energy Full time
Position Overview

The Collections and Credit Specialist plays a vital role in ensuring that customers of Xcel Energy receive precise and timely information. This position is dedicated to addressing customer inquiries with a focus on respect and efficiency.

Key Responsibilities
  • Anticipate customer needs and provide relevant solutions.
  • Resolve issues related to credit and collections effectively.
  • Maintain a high level of customer satisfaction through attentive service.
Qualifications

Successful candidates will demonstrate strong communication skills and a commitment to helping customers navigate their accounts. The ability to manage sensitive information with discretion is essential.