Automotive Service Technician
2 weeks ago
Responsibilities of the Express Technician:
- Collaborate closely with the Diagnostic Technician and report to the Service Manager, Shop Foreman, and Dispatcher.
- Perform tire mounting, rotation, balancing, and changes.
- Inspect vehicles to identify additional repair or maintenance needs beyond the repair order and communicate findings to the Service Advisor.
- Coordinate with the Parts Department to acquire necessary parts, adhering to warranty material procedures.
- Inform the Service Advisor promptly if further work is required, if any outlined work is unnecessary, or if repairs cannot be completed within the promised timeframe.
- Document all work performed with clarity and accuracy.
- Conduct road tests on vehicles as needed or refer to the inspection technician as appropriate.
- Only undertake work authorized by the customer or warranty.
- Notify the Service Advisor and Foreman of any work that cannot be completed by the end of the shift.
- Conduct wheel alignments.
- Perform tire changes, rotations, and mounting.
- Thoroughly inspect all work as specified on the repair order, ensuring efficiency and accuracy in line with Mercedes Benz factory and Rallye Mercedes standards.
- Test-drive all vehicles to confirm the resolution of malfunctions and recommend or execute necessary repairs. Communicate any discrepancies to the Service Manager, Advisor, or technician.
- Conduct road tests on vehicles as required or refer to the inspection technician as appropriate.
PAY RANGE: $18.00 Per Hour
Requirements:
- A clean and valid New York State Driver's License.
- Strong communication skills.
- Ability to read and comprehend instructions and information.
- Professional appearance and ability to collaborate effectively with others.
- NYS inspector's license.
- Minimum of 3 years of experience with Mercedes-Benz.
- Proficiency in Netstar, Xentry, and WIS.
- Familiarity with shop equipment, including wheel and tire equipment, alignment systems, and diagnostic tools.
- 40-hour guarantee plus an aggressive production bonus plan.
- Dealer-supplied toolbox.
- Air-conditioned shop equipped with state-of-the-art tools.
- Comprehensive benefits package, including medical, dental, and vision coverage for employees and their families.
- Company-paid life insurance with additional optional coverage.
- Voluntary benefits, including Aflac and LegalShield.
- Paid time off and holidays.
- 401K plan.
- Optional short-term and long-term disability coverage.
- Opportunities for career advancement.
- Employee Assistance Program (EAP).
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