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Insurance Customer Service Representative

2 months ago


Harlingen, Texas, United States Tito Resendez - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our State Farm agency, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Collaborate with the agent to establish and meet marketing goals, driving business growth and success.
  • Maintain a strong work ethic, demonstrating a total commitment to success each day.
Benefits and Opportunities
  • Competitive hourly pay plus commission/bonus structure
  • Comprehensive health benefits package
  • Profit-sharing opportunities
  • Paid time off (vacation and personal/sick days)
  • Chance to grow and advance within our agency
Requirements
  • Excellent interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Organizational and detail-oriented skills
  • Proactive problem-solving skills
  • Proficiency in Windows-based computer applications
  • Ability to multitask and prioritize tasks
  • Bilingual - Spanish required
  • Property and Casualty license (must be able to obtain)