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Insurance Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our State Farm agency, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities- Deliver prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Collaborate with the agent to establish and meet marketing goals, driving business growth and success.
- Maintain a strong work ethic, demonstrating a total commitment to success each day.
- Competitive hourly pay plus commission/bonus structure
- Comprehensive health benefits package
- Profit-sharing opportunities
- Paid time off (vacation and personal/sick days)
- Chance to grow and advance within our agency
- Excellent interpersonal and communication skills
- Ability to work effectively in a team environment
- Organizational and detail-oriented skills
- Proactive problem-solving skills
- Proficiency in Windows-based computer applications
- Ability to multitask and prioritize tasks
- Bilingual - Spanish required
- Property and Casualty license (must be able to obtain)