Customer Service Administrative Specialist

7 days ago


Buffalo, New York, United States CentiMark Full time

CentiMark Corporation, the nation's largest commercial and industrial roofing contractor, is seeking a detail-oriented Customer Service Administrative Specialist to support our Service Director and Sales Representatives in our office.

This role offers an estimated salary of $28,000 - $38,000 per year, based on education and experience, plus excellent benefits.

Job Description
  • Take customer calls, create notifications, and manage paperwork in an SAP application.
  • Process service T&M billings, obtain missing purchase orders, and request NTEs when necessary.
  • Coordinate with customers, update schedules, and send documents to legal teams.
  • Collections for the Service Department: make phone calls to customers and update spreadsheet notes.
  • Process credit card payments, update reports, and track repeat service calls.

The ideal candidate will possess strong administrative skills, proficiency in Microsoft Office Suite, and excellent communication and interpersonal skills.

We offer a range of benefits, including 2 health insurance plans, vision coverage, free life insurance, and retirement savings plans.

As a valued member of our team, you will enjoy a great work environment with challenging career opportunities and a drug-free workplace policy.



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