Patient Financial Representative Senior

3 days ago


Irving, Texas, United States Christus Health Full time
Job Summary

We are seeking a highly skilled Patient Financial Representative Senior to join our team at Christus Health. As a key member of our Revenue Cycle department, you will play a critical role in ensuring the financial well-being of our patients and the success of our organization.

Key Responsibilities
  • Collect and process patient and payor information to facilitate account resolution
  • Respond to account inquiries through written, verbal, or electronic correspondence
  • Maintain payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations
  • Collaborate with internal and external stakeholders to resolve outstanding questions and account issues
  • Meet or exceed customer expectations and requirements, and gain customer trust and respect
Requirements
  • High School Diploma or equivalency preferred
  • Strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards
About Christus Health

Christus Health is a Catholic health ministry that provides high-quality, compassionate care to our patients and communities. We are committed to delivering exceptional patient experiences and outcomes, while promoting a culture of respect, empathy, and kindness.



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