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Patient Financial Representative Senior

2 months ago


Irving, Texas, United States Christus Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Financial Representative Senior to join our team at Christus Health. As a key member of our Revenue Cycle division, you will play a critical role in ensuring timely and efficient account resolution and reconciliation of outstanding balances for our patients.

Key Responsibilities
  • Meet or exceed CHRISTUS Health's key performance metrics for Revenue Cycle functions
  • Ensure PFS departmental quality and productivity standards are met
  • Collect and provide patient and payor information to facilitate account resolution
  • Respond to all types of account inquiries through written, verbal, or electronic correspondence
  • Maintain payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
  • Responsible for professional and effective written and verbal communication with both internal and external customers
  • Compliant with all CHRISTUS Health, payer, and government regulations
  • Exhibits a strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines
Requirements
  • HS Diploma or equivalent years of experience required
  • Post HS education preferred
  • 3-5 years of experience preferred
  • Experience working within a multi-facility hospital business office environment preferred
Work Environment

This is a full-time position that requires a strong working knowledge of standard bill forms and filing requirements, as well as electronic claims editing and submission capabilities.