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Patient Financial Representative Senior
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior plays a critical role in the Revenue Cycle division of CHRISTUS Health, ensuring timely and efficient account resolution and reconciliation of outstanding balances for patient accounts.Key ResponsibilitiesMeet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or...
Patient Financial Representative Senior
2 months ago
We are seeking a highly skilled Patient Financial Representative Senior to join our team at Christus Health. As a key member of our Revenue Cycle division, you will play a critical role in ensuring the timely and efficient resolution of patient accounts.
Key Responsibilities- Meet or exceed key performance metrics for Revenue Cycle functions
- Ensure PFS departmental quality and productivity standards are met
- Collect and provide patient and payor information to facilitate account resolution
- Respond to all types of account inquiries through written, verbal, or electronic correspondence
- Maintain payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations
- Responsible for professional and effective written and verbal communication with internal and external customers
- Compliant with all CHRISTUS Health, payer, and government regulations
- Exhibits a strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines
- HS Diploma or equivalent years of experience required
- Post HS education preferred
- 3-5 years of experience preferred
- Experience working within a multi-facility hospital business office environment preferred
This is a full-time position that requires a strong working knowledge of healthcare billing and revenue cycle processes. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.
