Customer Service Representative

4 weeks ago


Woodbury, New York, United States Petro Home Services Full time

We are seeking a skilled Customer Service Representative to join our team at Petro Home Services.

You will be responsible for handling inbound and outbound customer service calls, providing consultation on pricing, service plans, and billing issues.

Our focus is on delivering exceptional customer care, and you will be empowered to take the necessary steps to ensure customer satisfaction.

We offer competitive compensation and benefits for full-time roles, as well as overtime opportunities during the busy winter season.

As a Customer Service Representative, you will be responsible for:

  • Providing exceptional customer service through active listening and effective communication
  • Negotiating customer prices, service plan payments, and billing issues consistent with company guidelines
  • Preparing account changes and resolving customer issues in a timely manner

You must be pleasant and professional, with an engaging personality and the ability to function well both independently and in a team environment.

Medical coverage (F/T staff)
Dental coverage (F/T staff)
Retirement Savings
The hourly pay rate is $20 per hour.



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