Sales Support Specialist

4 days ago


Woodbury, New York, United States Phillip Jeffries Full time
Job Summary

We are seeking a highly motivated and organized Sales Support Specialist to join our Sales Domestic team at Phillip Jeffries. As a key member of our team, you will provide exceptional customer service, support sales representatives, and contribute to the success of our sales goals.

Key Responsibilities
  • Act as a liaison between sales and customer service teams to ensure seamless communication and resolution of customer inquiries.
  • Research and provide data to support sales team in landing new customers and orders.
  • Handle and respond to customer inquiries, including product, service, and order issues, in a timely and professional manner.
  • Assist in converting leads to orders by executing follow-up activities and communicating with sales, customer, and operations teams as needed.
  • Enter and process customer price quotes, reservations, and firm orders, as well as process customer payments and credits.
Requirements
  • Minimum 2 years' experience in customer service, sales, sales support, or a similar field.
  • Strong written and verbal communication skills, with the ability to communicate effectively with customers, sales teams, and operations teams.
  • Proficient in MS Office and ability to learn and adapt to new systems and processes.
  • Team player with a customer-centric mentality and ability to work in a fast-paced environment.
Why Join Us?

At Phillip Jeffries, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to creating an organization with a higher purpose, where our team can truly flourish. We offer a competitive benefits package, including a company bonus program, annual cost of living increase, and retirement plan.



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